Shipping policy
SHIPPING POLICY
We package our art with care. Please allow up to 5 business days of packing time before the artwork is shipped out. Additional shipping time begins after this packing time and can be 5-7 business days for domestic ground services (within lower 48). If you need something more urgently than this, please first reach out at joy.artandbalance@gmail.com instead of placing your order and we will see what we can do for you. We do not ship internationally.
Orders are shipped on business days only (Monday-Friday). We are not responsible for refunding the cost of shipping due to postal service delays.
Address Changes
If you provided us with an incorrect or incomplete address upon checkout, please notify us as soon as possible at joy.artandbalance@gmail.com. This includes out-of-date addresses on PayPal accounts. If you fail to notify us of an address change prior to the shipment of your order, you will be responsible for any additional shipping costs. Once the original package is returned to us and the additional shipping costs have been received, we will reship your order.